Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Achieving channel shift in waste management

Blackpool has developed fully integrated online processes for its high-volume waste management transactions, including bulky waste collection requests, missed bin reports and fly-tipping notifications.

Digitalisation

Waste management services offer council opportunity for service improvements and savings

Craven District Council identifies waste management service as offering potential for customer service improvements and efficiencies.

Efficiency and income generation

Waste management case studies: Recycling - Cheshire West and Chester

In April 2012, Cheshire West and Chester introduced its new ‘Recycle First',a high quality recycling and waste collection service for residents of the borough. Then managed under a collection contract with Keir, its current bulky waste collection service is managed by two key furniture reuse organisations, Changing Lives in Cheshire and Revive.

Anaerobic digestion: reducing landfill waste

Leicester is a very urban city with limited pavement space for kerbside containers. But Leicester City Council was determined to cut its waste sent to landfill.

Funding the move to anaerobic digestion

Newcastle Borough Council wanted to increase recycling targets due to rising landfill costs. But with cash in short supply, funding the move to anaerobic digestion promised to be a challenge. Now the council collects between 70 and 80 tonnes of food waste from all 54,000 households in Newcastle under Lyme every week. Project