Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
- All -
Filter by support type
- All -
Your search returned 166 results

Gloucestershire county council: how the fire service lent a helping hand to the vaccination programme

Gloucestershire Fire and Rescue Service (GFRS) which is part of Gloucestershire County Council, set up two fire stations as vaccination centres with crews responsible for setting up the clinics each morning, helping to vaccinate nearly 2,500 people a day.

Oldham council: ‘we are the safety net – capturing those left behind in vaccine rollout’

Oldham council is working closely with communities leaders and key partners to address vaccine hesitancy amongst its ethnic minority population.

Wiltshire council: promoting vaccination among traveller and houseboat communities

Wiltshire Council targeting groups at risk of low uptake, including homeless, traveller and houseboat communities.

Manchester: how a vaccine tracker and outreach work is helping follow-up with those who decline the vaccine first time round

Manchester developed a tracking system to identify the number of people who have declined vaccines to enable GP practices to recall eligible individuals.

Cornwall: how we set up mass vaccination sites to take pressure off NHS

Cornwall used this winter’s flu vaccination programme, which for the first time involved people aged 50 to 64, to test out the concept of mass vaccination centres.

Bristol City Council: bridging the gap between NHS and community

The council has worked closely with the local community since the start of the vaccination programme to encourage good uptake.

Somerset County Council: running outreach clinics for the homeless

At the start of the pandemic the council set up a homelessness cell - which led to many rough sleepers being encouraged off the streets and into accommodation.

Essex County Council: Evaluating supportive digital communities during COVID-19

The COVID-19 pandemic has brought unprecedented challenge to local government. The Communities team at Essex County Council set up Essex Coronavirus Action Support Group (ECAS) alongside the Essex Public Health team, and in partnership with community Leaders.

Surge testing in Walsall

Walsall council used mobile testing and adapted their approach to reach different groups.

Surge testing in Manchester

Manchester City Council introduced mobile testing units in five locations across the two areas and an asymptomatic rapid testing site at Moss Side Leisure Centre was converted into a PCR testing site.